How Yes Please Offers Work

From posting a deal to welcoming customers at the door — here's the complete walkthrough of the Yes Please Offers campaign cycle.

1

Create Your Offer

The store picks a product to promote — often surplus stock, weekend specials, or seasonal items. They create a Facebook post with the deal details: what it is, the discounted price, and a call to action asking customers to comment to reserve.

Example post:

“Friday deal! Organic chicken breast, family pack. Regular price $14.99 — this Friday only $8.99! Comment YES PLEASE to reserve yours. Pickup Friday 2-6pm.”

2

Customers Comment to Reserve

Followers see the deal in their feed and comment “Yes Please!” (or similar) to reserve. The post gains traction as each comment boosts it in the Facebook algorithm, reaching even more people organically.

Viral effect

More comments = more reach. Friends of commenters see the post, creating organic growth.

Quantity control

Customers can specify how many they want directly in their comment.

3

Confirmation via DM

Each customer who comments receives a Facebook Messenger DM confirming their reservation. The message includes what they reserved, the pickup time, and any other details they need. This creates a personal connection and reduces no-shows.

Messenger

“Hi Sarah! Your reservation is confirmed: 1x Organic Chicken Breast Family Pack at $8.99. Pick up Friday between 2-6pm. See you at the store!”

4

Store Prints Pickup List

The store gets a sorted reservation list with customer names and quantities. Staff can prepare orders in advance, making the pickup process smooth and fast. No manual counting, no spreadsheets needed.

Reservation List
Sarah M.1x pack
Mike J.2x packs
Lisa K.1x pack
+ 43 more reservations...
5

Customers Pick Up & Buy More

Customers arrive at the store during the pickup window, grab their reserved deal, and almost always add more items to their basket. The deal is the hook — the full shopping trip is the payoff.

High pickup rate

Bigger baskets

Repeat customers

Two Perspectives, One Great Experience

The Customer Journey

Sees a great deal in their Facebook feed

Comments "Yes Please!" on the post

Gets a confirmation DM with pickup details

Visits the store during the pickup window

Picks up the deal and grabs a few more items

Follows the page to catch the next deal

The Store Owner Journey

Creates a deal post with product and price

Watches comments roll in as reservations stack up

Confirmation DMs go out to every commenter

Prints a sorted pickup list for staff

Greets customers and hands out reserved items

Sees increased sales, less waste, and repeat visitors

Frequently Asked Questions

Do I need a special app to participate?
No! Customers just need a Facebook account. They comment on the store's post, get a confirmation DM, and pick up in-store. No app downloads, no sign-ups.
What kinds of products work best?
Fresh products like meat, produce, bakery items, and deli specials are the most popular. But any time-sensitive or high-value deal works — cleaning supplies, seasonal items, bulk packs.
How many comments does a typical post get?
It varies by store size and Facebook following, but popular posts regularly get 50–200+ comments. Some viral deals have attracted over 1,000 reservations on a single post.
Is this just coupons with extra steps?
Not at all. Yes Please Offers create urgency, community engagement, and guaranteed foot traffic. Unlike coupons, every reservation is a commitment to visit the store — and most customers buy more while they're there.
Can I manage this manually?
You can start manually — reading comments, sending DMs, writing pickup lists. But once you're running regular campaigns, most stores automate the process to save hours of work per campaign.

Ready to Try It?

See real examples from stores already running Yes Please Offers, or learn how to get started at your store.

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